1. About Our Teak Furniture

Q1: What types of teak furniture do you offer ?

We specialize in premium-grade solid teak furniture for outdoor use. Our product categories include:

  • Outdoor Furniture – Dining sets, loungers, benches, patio chairs, and garden accessories.
  • Custom & Project-Based Furniture – We offer bespoke solutions for hotels, resorts, restaurants, and offices.
Q2: Is your teak wood sustainably sourced ?

Yes! We use FSC-certified, SVLK/FLEGT-certified timber from legal and sustainable plantations in Indonesia, ensuring responsible forestry practices.

Q3: What makes Indonesian teak superior ?

Indonesian teak is globally recognized for its high oil content, tight grain, and durability, making it naturally resistant to water, termites, and decay. It’s the best choice for long-lasting outdoor furniture.

Q4: What are the different grades of teak wood ?

We offer three grades of teak wood, each serving different purposes:

  • Grade A Teak – The highest quality, featuring a uniform golden color, dense grain, and rich natural oil content for superior durability.
  • Grade B Teak – Slightly lighter in color with some knots, minor grain, and color variations, still highly durable for outdoor use.
  • Grade C Teak – The most affordable option, containing more knots and less natural oil, still durable for outdoor use, teak oil finish recommended.
Q5: Is your furniture machine-made or handmade ?

We offer both machine-made and handmade furniture:

  • Machine-Made – Ensures precision, uniformity, and efficiency for large-scale production using advanced woodworking machinery.
  • Handmade – Crafted by skilled artisans, offering unique details and traditional joinery techniques.
Q6: Can I request a sample before placing a bulk order ?

Absolutely! We offer sample orders so you can evaluate our craftsmanship and material quality before committing to larger purchases.

2. Ordering & Bulk Pricing

Q7: What is your Minimum Order Quantity (MOQ) ?
  • Standard designs: MOQ starts at 5-10 pieces per item.
  • Custom designs: MOQ depends on design complexity and material requirements.
Q8: Do you offer discounts for bulk orders ?

Yes! We offer competitive wholesale pricing based on order volume. Contact us for a custom quotation.

Q9: What payment methods do you accept ?

We ensure safe and flexible payment options:

  • Bank Transfer (T/T) – 40% deposit, 60% against documents.
  • Letter of Credit (L/C) – Available for large wholesale orders.

3. Customization & Private Labelling

Q10: Can I customize teak furniture with my own design ?
  • Yes! We offer OEM & private label services, including:

    • Unique dimensions & structures.
    • Custom finishes & engravings.
    • Branding & custom packaging.
Q11: What finishing options are available ?

Choose from a variety of finishes:

  • Natural teak oil finish – Enhances the wood’s natural beauty.
  • Weather-resistant coatings – Ideal for long-term outdoor use.
  • Custom stains & colors – Tailored to your market preferences.
  • Fine sanded finish – Smooth texture for a refined, elegant look.

4. Production & Quality Control

Q12: What woodworking machinery do you have ?

We use a combination of advanced woodworking machines and traditional handcrafting techniques to ensure precision and durability in our furniture production. Our machinery includes:

    • Spindle Moulders – For shaping wood profiles.
    • Tenoning & Mortising Machines – For strong joinery.
    • Wide Belt Sanders – For smooth, even finishing.
    • Panel Saws – For accurate wood cutting.
    • Edge Banding Machines – For seamless finishing on panel edges.
    • Lathe Machines – For crafting detailed, turned components.
    • Boring Machines – For precise drilling and hole-making.
    • Hydraulic Presses – For strong and stable wood lamination.
Q13: What is your lead time for bulk orders ?
  • Standard designs: 8-10 weeks
  • Custom designs: Lead time varies based on design complexity and order size.
Q14: How do you ensure product quality ?

We implement rigorous quality control at every stage:

    • Material selection: Only premium-grade, kiln-dried teak, as per clients’ requirements.
    • Precision craftsmanship: Strong joinery and expert finishing.
    • Final inspection: Every piece is double-checked before shipping.
    • Continuous reporting: We provide regular updates with photos throughout the production process to ensure transparency and quality assurance.

5. Shipping & Logistics

Q15: Do you export teak furniture worldwide ?

Yes ! We export to the USA, Europe, Asia, Australia, and other global markets.

Q16: What are my shipping options ?

We offer flexible shipping solutions:

    • FOB (Free on Board) – You arrange shipping from our port.
    • CIF (Cost, Insurance, and Freight) – We handle everything up to your port.
    • FCL (Full Container Load) – Best for large orders.
    • LCL (Less than Container Load) – Suitable for smaller orders.
Q17: Do you assist with customs clearance ?

We provide all required export documents (FLEGT/SVLK, Certificate of Origin, Certificate of Fumigation, ISPM #15) but recommend checking local import regulations.

6. Sustainability & Compliance

Q18: Is your teak furniture eco-friendly ?

Yes ! Our furniture is sourced from government-regulated plantations and complies with sustainable forestry practices.

Q19: Do your products comply with international regulations ?

Yes, we comply with:

  • EU Timber Regulations (FLEGT/SVLK Certified).
  • FSC Certification for sustainable sourcing.
  • BSCI (Business Social Compliance Initiative) for ethical and responsible manufacturing.
Q20: Can I visit your factory in Indonesia ?

We welcome all buyers! Contact us to schedule a factory visit in Jepara, Solo, Klaten, Sukoharjo, or Cirebon, Central Java.

7. Getting Started

Q21: How do I place a wholesale order ?

Simple 5-step process:

  1. Send an inquiry – Tell us your product selection & quantity.
  2. Receive a quote – We provide pricing and shipping details.
  3. Confirm order & payment – T/T deposit or L/C.
  4. Production & Quality Control – Ensuring top-notch craftsmanship.
  5. Final Payment & Shipping – Your furniture is shipped globally !
Q22: How can I get a price list ?

Just contact us, and we’ll send a detailed wholesale price list & digital catalog.

Why Choose Us ?

🏆 Premium Quality Guarantee – Strict quality control & kiln drying.

🔄 Custom Designs & OEM – Flexible customization & private label solutions.

Fast & Reliable Logistics – Trusted global freight forwarders.

🔒 Secure Transactions – Offering T/T with deposit in advance & L/C.

📩 Email: salim@wisanka.com
📞 WhatsApp: +62 811 264 3943
🌍 Website: www.indonesiateakwoodfurniture.com  | www.indonesian-teak.com